FAQ

From ๐Ÿฒ ๐—ฎ๐—ด๐—ผ๐˜€๐˜๐—ผ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿญ access to Anima Mundi, as to all museums, institutes, places of culture and exhibitions, will be allowed upon presentation of the Green Pass accompanied by a valid identity document, in compliance with current government provisions (Legislative Decree 23 / 07/2021). The provisions do not apply to children <12 years and to exempt subjects with specific medical certification. You can show the Green Pass from your smartphone or print it. The Green Pass is issued following: carrying out a rapid molecular or antigen test with a negative result (valid for 48 hours), vaccination against Covid-19 (first or second dose), recovery from Covid-19 infection (with valid for 6 months). Anima Mundi is an event that takes place outdoors in a naturalistic environment through the use of complex and delicate structures and machinery. It is therefore an event subject to bad weather, which could cause the non-functioning or closure of one or more stages due to severe weather events. An eventuality that we will try in every way to avoid but which could nevertheless occur beyond our intentions.

> WHERE CAN I BUY MY TICKETS?

You can buy your tickets online on this website through the official Coop Culture ticket office.

You can buy tickets in person at the ticket office of the Botanical Garden in Palermo at via Lincoln 2.

> HOW MUCH DOES THE TICKET COST?

The full ticket costs 10.00 euros.

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The family ticket costs 40 Euros and is valid for two boys or girls between 5 and 16 yo accompanied by two parents.

The ticket is free for girls and boys up to 5 years old.

The transaction costs of the electronic payment and the presale costs in case of online purchase may be added to the cost of the ticket.

> SHOULD I BUY MY TICKET IN ADVANCE?

Due to the limitations imposed by the anti-covid rules, the access to the show will be possible only in small groups.

Buying the ticket online in advance allows you to secure your place in the show, to fulfill the duties regarding anti-covid self-declarations at the time of purchase and to avoid crowd at the entrance to the Botanical Garden.

> CAN I GIVE MY TICKET TO SOMEONE OR HAVE IT REFOUNDED?

No, the ticket is not transferable. Just in case of cancellation of the event, the ticket will be postponed to another date or refunded.

> WHAT IS THE SCHEDULE OF THE SHOWS?

ย From Thursday to Sunday, from 7.20 pm to 10.20ย  pm (last admission time).

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You must be at the ticket office 15 minutes before the time indicated on your ticket.

> HOW MANY PEOPLE CAN ATTEND THE SHOW AT THE SAME TIME?

Due to the anti-covid rules we have limited access to 80 people in turn for a total of 300 people per hour within the perimeter of the Botanical Garden.

However, these limits are evolving based on the trend of the epidemic and the consequent provisions of the Italian Government on the subject.

> HOW LONG DOES THE SHOW LAST?

The ticket includes an evening tour in 10 stages within the Botanical Garden of Palermo, lasting 45/60 minutes.

> CAN I MAKE PHOTOS AND / OR VIDEOS OF THE SHOW?

Yes, but you should avoid using the flash.

To protect everyone, the following SECURITY MEASURES will be adopted – As established by the relative Italian Government Laws

  • Admissions will be limited to a maximum of 80 visitors per turn.
  • It will not be possible to access the show with a delay of more than 10 minutes respect to the entry time indicated in the reservation nor to stay for more than one show.
  • Please scrupulously respect the time of entry and the time of exit in order to ensure the correct access to the event for all participants.
  • The reservation is personalised, at the time of purchasing the ticket each spectator must sign the covid-19 self-certification.
  • Entry to people with body temperature above 37.5 degrees will be inhibited (the mesure will be carried out at the ticket office by a thermo scanner).
  • Hand disinfectants will be made available at the entrance.
  • The entry path is rigidly structured so that the intersection of incoming and outgoing flows is avoided. It is strictly forbidden to travel the path in the opposite direction to the flow. Once inside the perimeter of the Botanical Garden, please avoid crowds of people.
  • All visitors must wear the mask correctly for the duration of their stay inside the garden and for the entire duration of the show.
  • It is necessary to always maintain an interpersonal distance of at least 2 meters and gatherings are strictly prohibited.
  • All turns will be held with appropriate safety distances, with limited entrances and with reduced space capacities according to the Italian laws.
  • The audience will watch the show standing at an interpersonal distance of at least two meters.
  • All those present, including staff, must wear masks.
  • The rules have been established on the basis of the national and regional regulations in force today. Should these rules change during the period affected by the show, we will adapt our rules accordingly.
  • The surveillance staff will strictly monitor compliance with safety regulations, but the collaboration and sense of responsibility of each one is necessary for the realization of a beautiful, happy and safe experience at Anima Mundi.
  • For any clarifications on security protocols write to info@oddagency.It